Below you’ll find answers to the most frequently asked questions I receive. These include questions about my general business practices, guidance on browsing and selecting fine art prints from my online galleries, and other common inquiries about purchasing artwork.
If your question isn’t addressed here, please don’t hesitate to Contact me directly, any day of the week. I genuinely enjoy connecting with my collectors and am always eager to provide assistance or guidance in any way that I can.
How do I place an order for your fine art prints?
Ordering a piece from my collection is simple. Navigate to my online Collections and simply select the print you are interested in purchasing. This brings you to the product page where you can select your desired size and print display option from the drop-down menus. Click Add To Cart. Next, enter your contact information and proceed to checkout. All transactions are securely processed through PayPal or Stripe, using the latest encryption and security technologies to ensure a safe experience.
For multiple print purchases, custom invoices can be arranged—potentially including volume discounts—by Contacting Me directly.
Do you offer custom print sizes to fit my unique space?
Yes, I offer custom sizes and can even adjust cropping to fit your space perfectly. While certain adjustments may affect the visual integrity of the image, I’m happy to discuss your requirements and collaborate with you to create a print that fits both your space and aesthetic perfectly, while maintaining the level of quality I strive to produce.
I also offer custom triptych wall art, where a single image, either a horizontal or panoramic, is thoughtfully divided into multiple panels to create a larger, more immersive presentation. Triptychs work especially well in expansive spaces and can be tailored in scale, spacing, and layout to complement your environment. Each piece is carefully designed to ensure balance, continuity, and visual impact across all panels, resulting in a cohesive and striking installation.
I want to order a large print; will it be blurry or pixelated?
Absolutely not. Every image in my fine art print collection is captured and curated for both artistic impact and technical excellence. Prints are produced at the highest resolution, ensuring sharp, detailed imagery at any size. Each file is carefully prepared using advanced resolution and enhancement techniques, and all prints are crafted under my direct supervision by experienced master printers to guarantee the highest quality.
How do your various print display options differ?
I offer a range of print styles to suit different tastes and display needs, including three distinct presentation styles across four product types. Each option is carefully designed to highlight the artwork in a unique way. Detailed information about the features, materials, and finishing of each print type can be found in my Collector's Guide.
Do you offer canvas prints?
At this time, I do not offer canvas prints as part of my standard collection. While canvas can be a popular option, it tends to produce a softer, more painterly appearance that diminishes the fine detail, depth, and tonal range that are essential to my work. Each image I create is crafted with precision and attention to detail, and I choose print mediums that best preserve that level of clarity, richness, and longevity.
That said, I understand that every space and project is unique. If you have a specific vision in mind, I’m happy to create custom prints on a wide range of materials—including canvas—tailored to your preferences. Please feel free to Reach Out to discuss custom options, and I’ll work with you to ensure the final piece meets both your aesthetic and display needs.
How should I best display my prints?
The unframed metal and acrylic prints I produce feature a float-mount design, secured to the wall with a French cleat, which is included with every order. While larger pieces can be substantial and may benefit from professional installation, most prints are straightforward to hang with the assistance of a friend or two. Loose fine art prints are not mounted and will need to be taken to your preferred local framer for custom framing.
How should I light my artwork?
Proper lighting can transform your new artwork, giving each piece a luminous, almost backlit appearance that brings depth and vibrancy to every detail. If you'd like to learn more about lighting your new piece of art, see my page about Lighting Fine Art Prints Properly.
How should I best clean and care for my prints?
Each piece is crafted to museum-quality standards using archival materials designed to last for generations. With proper care, your artwork will retain its depth, color, and presence for decades. Please refer to my page on Caring for Your Fine Art Prints for more detailed information and guidance related to caring for your fine art print.
Will my print look exactly like it does on your website?
For the most part, yes, assuming your monitor or screen is not turned up too bright. Unlike monitors, which are backlit, prints are not. They require some form of lighting to take advantage of their true tonal depth and color. For best results, the brightness of your display must be turned down to more accurately reflect what the print is going to look like. Before we go any further, I will assume you are viewing my website from a laptop, or better yet, a desktop computer with an external monitor. Phones are great for making calls, but not so much for viewing photography, as they are notoriously inaccurate when it comes to color. Tablets are not much better, so before you make any decisions, please for the sake of all that is good, browse my online collection on a bigger screen!
Now, back to monitor brightness and why it's important. To view fine art prints as accurately as possible on your screen (and remember, I am not talking about your phone or tablet screen!), adjust your laptop screen or desktop monitor’s brightness to a range of 80–120 cd/m² (nits), if possible. This reduced luminance helps account for the contrast between the glow of a backlit display and the reflective surface of a physical print. Now that you know this, let's dig deeper into monitor brightness and the best practices to use when viewing fine art photography on the web. If this all seems too complicated, there is a more practical way to do it as well, which I'll explain near the bottom of this section.
To find the brightness level (in nits) of your screen, a simple Google search using your specific monitor or laptop model will yield how many nits your screen is capable of producing. You could search "what is the brightness in nits of my (your model laptop, or screen goes here)". Typical budget to mid-range laptop displays offer brightness levels around 250–300 nits, suitable for everyday indoor use. Higher-end consumer laptops often range from 300 to 500 nits, delivering improved color accuracy and visibility. Premium HDR or outdoor-focused laptops can exceed 600 nits, with some models reaching 1,000 nits or more for exceptional clarity in bright environments. This is far too bright to accurately render what a print will look like!
Here's an example. Let's say that you've determined that your monitor has a brightness level of 500 nits, and you are viewing in an evenly lit room—without direct sunlight/glare on the screen—is ideal. To get an accurate rendering, the brightness of the monitor must be reduced to 20% to get to that sweet spot of 100 nits of brightness.
Now, if this all seems too complex, here's an easier, more practical way of doing things:
For a more accurate on-screen representation of how a fine art print will appear in person, I recommend reducing your monitor brightness to approximately one-third to one-half of its maximum brightness setting. Most modern displays are significantly brighter than a physical print, which can make images appear more luminous and contrast-heavy than they will in their final print form.
Fine art prints reflect light rather than emit it. Lowering your screen brightness and viewing images in a softly lit, neutral environment will provide a more realistic preview of tonal depth, color balance, and overall presence. This is just a general starting point of course, but it will get you much closer to what the print will actually look like under the proper lighting conditions—see related question above for recommended lighting for fine art prints.
What is the expected delivery time for my order?
Production times vary depending on the type and size of the print. Photographic fine art paper prints take approx. 5-10 business days to produce, not including shipping time. ChromaLuxe metal prints take approx. 10 business days to produce, not including shipping, while TruLife® Acrylic prints take approx. 12-15 business days to complete, also not including shipping. Pieces exceeding 60", or externally framed pieces, may require slightly extended production times.
How much is shipping, and how are the prints shipped?
Shipping on all U.S. orders of loose Fine Art Prints of any size is FREE. FREE SHIPPING is also extended to ChromaLuxe Metal Prints and TruLife® Gallery Acrylic Prints up to 40x60 inches. For oversized works exceeding 40x60 inches, shipping charges are calculated at checkout. All international shipments—including those to Canada—are subject to additional freight charges. For a shipping quote on international deliveries, please Contact me via email with your desired piece, dimensions, and delivery address, and I will provide a detailed estimate.
Depending on the size and format of your artwork, one of several trusted carriers will be selected to deliver your order. Each piece is professionally packaged and fully insured to ensure it arrives in pristine condition.
In accordance with insurance requirements, all shipments must be inspected within 48 hours of delivery. In the rare event that damage occurs during transit, please photograph both the exterior packaging and the affected area of the artwork and email the images to me promptly. A replacement will be placed into production right away and a new shipment arranged.
Do you ship internationally?
Yes. My artwork is available to collectors around the globe. All international orders, including shipments to Canada, incur additional shipping charges. Please be aware that any duties, taxes, customs fees, or other import charges levied by your country are the responsibility of the buyer. Not all print display options are available. Please inquire before ordering.
What is your return policy?
All pieces are custom made to order, and your complete satisfaction is very important to me. If for any reason you are not fully satisfied with your purchase, please Contact me within 48 business hours of receiving your order. We will gladly work with you to resolve any concerns and ensure a positive experience.
I work diligently to ensure that every piece of artwork exceeds the digital previews displayed on this site in both quality and presence. Because each print is custom made to order, all sales are considered final and are not eligible for return except under extraordinary circumstances.
Because each piece is produced specifically for you, returns are only considered in rare and exceptional situations. Should a return be authorized, the buyer will be responsible for return shipping expenses, and a 25% restocking fee will be applied before any refund is processed.
What if my print arrives damaged?
In the unfortunate event that your print arrives damaged during transit, please photograph both the exterior packaging and the affected area of the artwork and email the images to me promptly. In accordance with insurance requirements, all shipments must be inspected for damage within 48 hours of delivery. Once I confirm the damage, a replacement print will be placed into production right away and a new shipment arranged.
Do you have a gallery?
No, I do not. Operating a traditional gallery would have required steeply increasing prices—an approach that adds little value to the collector. To keep my work both affordable and uncompromising in quality, I offer it exclusively through my website, with every piece handcrafted and made in the USA, ensuring exceptional detail and craftsmanship without the unnecessary markups.
Are there any venues to view your work in person?
As a Montana-based photographer, each year, I exhibit my work in a handful of juried art shows throughout the state. My art show schedule will be posted on my website as I am accepted into the shows.